Another Disaster Recovery Plan Tip

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Here's one that should be in everyone's Disaster Recovery Plan/Operations Manual:  What to do and whom to call when the government shows up with a search and seizure warrant.

Because of the confiscation of computers at Core IP Networks, a number of legitimate businesses have been affected.

From the downtown office building in the 2300 block of Bryan Street, FBI agents seized what one source described as millions of dollars in computer equipment.

Matthew Simpson, the owner of Core IP Networks, said in a letter posted online that FBI agents raided two floors and 'pulled the plug' on his clients' web servers starting at 6 o'clock Thursday morning. Agents also raided Simpson's house in Ovilla.
Link

If you are a co-location or managed services customer and uptime is important to you, don't put all your eggs in one datacenter, and have a good plan on how to fail over.  No matter how redundant or what Tier your datacenter provider offers, outages at the datacenter level still happen.

My advice (INAL, and I know nothing about the legal issues)... If you are providing a shared resource to customers, either datacenter space, bandwidth services or shared hosting have a plan for dealing with search warrents.  It seems most will be polite requests during business hours but some may not.  You don't want your on-site tech trying to decide if he should allow the police in the door.  Make sure Operations has on call access to Legal, or knows someone high enough who can reach legal services in time.   

On another note...I do hope Simpson is not the focus of the investigation solely because his name is on the IP allocation.

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This page contains a single entry by Mark Farver published on April 3, 2009 11:26 PM.

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